Anaplan Status

All Systems Operational

Anaplan Data Center - US East Operational

Anaplan Data Center - US West Operational

Anaplan Data Center - Netherlands Operational

Anaplan Data Center - Germany Operational

Anaplan Google Cloud - Dedicated Operational

Anaplan Amazon Cloud - Dedicated Operational

Anaplan Google Cloud Public - US East Operational

Anaplan Google Cloud Public - Japan Operational

Anaplan Amazon Cloud Public - US Operational

Anaplan Google Cloud Public - Canada Operational

Anaplan Amazon Cloud - Australia Operational

Anaplan Amazon Cloud - Europe Operational

Anaplan Amazon Cloud Public - Europe Operational

Anaplan Google Cloud Public - Saudi Arabia Operational

Integration and Extensions Operational

Anaplan Community Operational

Anaplan Website Operational

Anaplan Learning Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 15, 2024

No incidents reported today.

Sep 14, 2024

September 14, Scheduled Platform Maintenance; Platform Unavailable

Completed - The scheduled maintenance has been completed.
Sep 14, 22:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 20:00 UTC

Scheduled - Anaplan will be making enhancements to the platform on Saturday, September 14th 2024 from 8:00 p.m. to 12:00 a.m. UTC.

These infrastructure changes enable us to continue delivering cutting-edge platform features to help you seamlessly navigate Anaplan and ultimately, speed decision-making.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan
Sep 6, 16:05 UTC

September 14, Scheduled Platform Maintenance Anaplan Google Cloud Dedicated; Platform Unavailable

Completed - The scheduled maintenance has been completed.
Sep 14, 21:13 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 14, 21:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 20:01 UTC

Platform Alerts

Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Sep 14, 00:33 UTC

Monitoring - Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Sep 13, 23:25 UTC

Update - We are actively working to resolve the issue and restore service as quickly as possible.
Our teams are currently assessing solutions that are yielding positive results.
We will issue an update within 60 minutes or as soon as the fix is in place and the issue is resolved.
Sep 13, 21:10 UTC

Update - We are actively addressing the issue to restore service as promptly as possible. Our teams are evaluating solutions that are demonstrating positive results. We will provide an update within 60 minutes or once the fix has been implemented and the issue has been resolved.
Sep 13, 19:43 UTC

Update - We are actively working to restore the service as quickly as possible.

At this time, customers may experience degraded performance when opening models or saving data. Some users may also experience NUX errors.

Unfortunately, we do not have an estimated time for resolution yet.

We will provide further updates in 60 minutes or once the issue is resolved.
Sep 13, 17:30 UTC

Update - We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 60 minutes or upon resolution.
Sep 13, 16:29 UTC

Update - We are actively working to restore the service as quickly as possible.

At this time, some customers may experience degraded performance when opening models or saving data. Unfortunately, we do not have an estimated time for resolution yet.

We will provide further updates in 30 minutes or once the issue is resolved.
Sep 13, 15:47 UTC

Identified - We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.
Sep 13, 14:56 UTC

Investigating - We are currently investigating an issue where some customers may experience degraded service, opening or saving their models.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Sep 13, 14:25 UTC

Sep 13, 2024

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.