All Systems Operational

us1: Anaplan Data Center - US East Operational
us2: Anaplan Data Center - US West Operational
eu1: Anaplan Data Center - Netherlands Operational
eu2: Anaplan Data Center - Germany Operational
eu4: Anaplan Amazon Cloud Public - Europe Operational
us5: Anaplan Google Cloud Public - US East Operational
ap1: Anaplan Google Cloud Public - Japan Operational
us7: Anaplan Amazon Cloud Public - US Operational
us3: Anaplan Google Cloud - Dedicated Operational
us4: Anaplan Amazon Cloud - Dedicated Operational
ca1: Anaplan Google Cloud Public - Canada Operational
au1: Anaplan Amazon Cloud - Australia Operational
eu3: Anaplan Amazon Cloud - Europe Operational
me1: Anaplan Google Cloud Public - Saudi Arabia Operational
Integration and Extensions Operational
Anaplan Community Operational
Anaplan Website Operational
Anaplan Learning Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

April 12, Scheduled Platform Maintenance; Platform Unavailable Apr 12, 2025 20:00 - Apr 13, 2025 00:00 UTC

Anaplan will be implementing key infrastructure improvements and platform enhancements to the platform on Saturday, April 12, 2025, from 20:00 UTC.

This scheduled maintenance window facilitates the deployment of advanced platform capabilities designed to improve your overall user experience. ​

During this maintenance window, the Anaplan platform will be unavailable. Full-service functionality will be restored upon completion, allowing you to resume your business operations. ​

We appreciate your understanding as we continue to evolve our platform to better serve your business needs.​

If you have any questions or concerns regarding this maintenance window, please contact Anaplan Customer Care.
Posted on Apr 03, 2025 - 14:15 UTC
Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Platform Alerts
Postmortem - Read details
Apr 3, 09:57 UTC
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Customer Care.
Mar 26, 20:16 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Mar 26, 20:09 UTC
Identified - We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.
Mar 26, 19:53 UTC
Update - Thank you for your patience as we continue to investigate this issue. Currently, us4: Anaplan Amazon Cloud - Dedicated is unavailable to both basic and SSO authentication users.

We do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
Mar 26, 19:42 UTC
Update - We are continuing to investigate this issue.
Mar 26, 19:19 UTC
Investigating - We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Mar 26, 19:14 UTC
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
March 22, Scheduled Platform Maintenance; Platform Unavailable
Completed - The scheduled maintenance has been completed.
Mar 22, 23:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 20:00 UTC
Scheduled - Anaplan will be implementing key infrastructure improvements and platform enhancements to the platform on Saturday, March 22, 2025, from 20:00 UTC.

This scheduled maintenance window facilitates the deployment of advanced platform capabilities designed to improve your overall user experience.  ​

During this maintenance window, the Anaplan platform will be unavailable. Full-service functionality will be restored upon completion, allowing you to resume your business operations.  ​

We appreciate your understanding as we continue to evolve our platform to better serve your business needs.​

If you have any questions or concerns regarding this maintenance window, please contact Anaplan Customer Care.
Mar 13, 12:04 UTC
Mar 21, 2025

No incidents reported.

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